About Wayfare
A team of eleven in Boston. We plan every trip ourselves and have walked every route we sell.
How it started
Wayfare began in 2014 when our founder, Elena, spent more time decoding a tour operator’s “optional extras” than planning her actual trip. The total price was nearly 40% higher than advertised, and the cancellation policy was buried in a PDF.
So we built the travel company we wished existed: clear prices, straight descriptions of how hard a hike really is, and people who pick up the phone.
Today a team of specialists designs every itinerary in-house, and we personally travel each route before it goes on sale.
A few numbers
Years designing trips
Destinations, each visited by our team
Average rating from 2,100+ verified travellers
Days, the length of every trip we run
- 2014
Founded in Boston with three trips to Italy and Japan.
- 2017
Introduced all-inclusive pricing and published cancellation terms on every trip page.
- 2021
Launched our accessibility programme, auditing every supplier for access details.
- 2025
Opened our 24/7 traveller care line and reached 17 destinations.
How we run things
One price, itemised
Each trip lists what’s in the price and what isn’t. Optional extras are shown before you pay.
Plain descriptions
If a day involves six hours of uphill walking, the trip page says so.
Access for more people
Verified access information on every trip, and a team who will check the details you need.
Local benefit
Locally owned guides, hotels and restaurants wherever possible, paid fairly and on time.
The team
The people who plan your trip are the same people who answer the phone.
Responsible travel
- We cap group sizes and avoid peak-hour visits at fragile sites.
- No animal rides or wildlife handling on any of our trips.
- Porters on trekking trips are paid above local guidelines and carry regulated weights.
- We publish our supplier standards and review them every year.
We don’t claim to be “carbon neutral”. Flying has an impact; we encourage longer, slower trips and rail connections where they’re practical.
Company details
The things worth checking before you hand any travel company a deposit.
Registered company
Wayfare Journeys Ltd
24 Harbour Street, Boston, MA 02110, USA
Company no. [add registration number]
Financial protection
Customer deposits are held in a protected client account until your trip departs. [Add your bonding or trust-account provider and licence number.]
Suppliers & safety
All guides hold the licences required locally. Mountain trips use internationally certified leaders. Booking terms